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VAT No. 890055914

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Go to the Home page View what's in your Shopping Cart and/or go to the Checkout Click here if you need to Contact Us
 

 


DELIVERIES & SHIPPING

If the items you order are in stock we will put them in the post within 2 working days. Most orders are shipped by Royal Mail. In most cases these are delivered the following day. We aim to despatch all orders within 7 working days of order.

If your items are not in stock we will let you know when we expect to despatch them.

Shipping to addresses in the UK is £3.99 regardless of the size of your order. UK shipping is usually via Royal Mail, although depending on the size or weight of the items ordered other courier services may be used.

A signature is sometimes required for SimplyK9 parcels, so please bear this in mind when deciding where you want your parcel sent.

We do ship orders Internationally but ONLY TO ADDRESSES IN EUROPE. When you add your items to the shopping cart you must select the correct shipping area to display the relevant shipping charge.Please note: we do not ship larger items outside the UK - this will be shown on the product page. The shipping areas are:

    Select Europe for Western European countries.

Here are some of the things our customers have had to say:

The package arrived today. Thanks for the excellent prompt service. (Sue Foster, UK)

Parcel received and contents working well, thanks for a fast service. (Karen O'Neill, UK)

Many thanks parcel received this a.m. (P. Bamber, UK)

I acknowledge safe receipt of products ordered, which arrived yesterday. Thank you for your prompt service. (Sean Cooper, Eire)

Just to let you know that the parcel arrived safely. The products are great. Thanks for the excellent service. I will be using you again. (B.D. Mulvenner, UK)

Thanks very much for the efficient service. (Richard Watson, UK)

Order received today. great fantastic service (Lucy Roberts, UK)

Fantastic service, thanks...parcel just arrived!! (Kat Jenner, UK)

Can't believe it, the order I placed yesterday arrived this morning. What great service. Many thanks to the team. (Jon Stafford, UK)

Goods arrived this morning - thank you very much. (L.J. Snow, UK)

This is the first time I have shopped at SimplyK9, and I am most impressed with the speed and efficiency that my order has been processed with. I will certainly be visiting your website again! (Gary Smith, UK)

Thanks very much - that was quick! (Jill Thompson, UK)

You won't believe it but the parcel arrived this morning. (Alison Towns, UK)

Just to confirm that I have received my order today and as ever I am very impressed with your quick service. Everything is great. Thank you. (Geraldine Ryan, UK)

Here at Simpyk9 we fully appreciate the concerns of people about Online Shopping and the security of credit and debit card information. That is why we have teamed up with WorldPay. As part of the Royal Bank of Scotland Group they are one of the largest online payment processors in the world. You can find out more about them and the security of the payment system we use by clicking the link below.

Of course, when you place an order with SimpyK9 we also ask for details other than your credit/debit card number. We would like to reassure you that we NEVER pass your details i.e. address, email, telephone etc. onto third parties. Full stop. No exception. We only request details that will enable us to fulfill your order.

For full information about our ordering process, including returns and refunds, please read our Terms and Conditions.

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