the items you order are in stock we will put them in the
post within 2 working days. Most orders are shipped by Royal
Mail. In most cases these are delivered the following
day. We aim to despatch all orders within 7 working
days of order.
your items are not in stock we will let you know when we
expect to despatch them.
to addresses in the UK is £3.99 regardless
of the size of your order. UK shipping is usually via Royal
Mail, although depending on the size or weight of the items
ordered other courier services may be used.
signature is sometimes required for SimplyK9 parcels, so
please bear this in mind when deciding where you want your
do ship orders Internationally but ONLY TO ADDRESSES
IN EUROPE. When you add your items to the shopping
cart you must select the correct shipping area to display
the relevant shipping charge.Please note: we
do not ship larger items outside the UK - this will be shown
on the product page. The shipping areas are:
for Western European countries.
are some of the things our customers have had to say:
package arrived today. Thanks for the excellent prompt
service. (Sue Foster, UK)
received and contents working well, thanks for a fast
service. (Karen O'Neill, UK)
thanks parcel received this a.m. (P. Bamber, UK)
acknowledge safe receipt of products ordered, which arrived
yesterday. Thank you for your prompt service. (Sean Cooper,
to let you know that the parcel arrived safely. The products
are great. Thanks for the excellent service. I will be
using you again. (B.D. Mulvenner, UK)
very much for the efficient service. (Richard Watson,
received today. great fantastic service (Lucy Roberts,
service, thanks...parcel just arrived!! (Kat Jenner, UK)
believe it, the order I placed yesterday arrived this
morning. What great service. Many thanks to the team.
(Jon Stafford, UK)
arrived this morning - thank you very much. (L.J. Snow,
is the first time I have shopped at SimplyK9, and I am
most impressed with the speed and efficiency that my order
has been processed with. I will certainly be visiting
your website again! (Gary Smith, UK)
very much - that was quick! (Jill Thompson, UK)
won't believe it but the parcel arrived this morning.
(Alison Towns, UK)
to confirm that I have received my order today and as ever
I am very impressed with your quick service. Everything
is great. Thank you. (Geraldine Ryan, UK)
at Simpyk9 we fully appreciate the concerns of people about
Online Shopping and the security of credit and debit card
information. That is why we have teamed up with WorldPay.
As part of the Royal Bank of Scotland Group they are one of
the largest online payment processors in the world. You can
find out more about them and the security of the payment system
we use by clicking the link below.
when you place an order with SimpyK9 we also ask for details
other than your credit/debit card number. We would like to
reassure you that we NEVER pass your details i.e. address,
email, telephone etc. onto third parties. Full stop. No exception.
We only request details that will enable us to fulfill your
information about our ordering process, including returns
and refunds, please read our Terms